Contact

Talk to a person

The fastest way to reach us is email. We answer every message ourselves — there is no ticket queue and no outsourced helpdesk.

Help us help you faster

• Order questions. Include the order number from your confirmation email — it lets us pull up shipping or payment details immediately.
• Returns. Tell us the delivery date if you know it; we'll confirm you're inside the 30-day window and send instructions.
• Product questions. Ask away — ingredient amounts, caffeine content, suggested use. If it's on the label, we'll give you a straight answer.

Checkout and fulfillment are handled by the official Svelisse store, but you don't need to figure out where a question belongs — send it to us and we'll route it.